MILESGO
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Hospitality, Retail & CommercialS88

Smart Office Automation

The problem

Meeting rooms are cooled and lit whether booked or not, and occupants have no simple way to control their space or see its air quality.

Solution overview

MILESGO gateways collect data from fan coil units (FCU), KNX lighting actuators and panels, occupancy and people-counting sensors, indoor air quality sensors (CO2, PM2.5, TVOC, T/RH), room thermostats over KNX / Modbus RTU / BACnet MS/TP, and deliver it to WEB HMI panels, the BMS, third-party platforms (HTTP API) as BACnet/IP / MQTT / KNX. Field equipment keeps its own protocol and control logic; integration is done by configuration and point mapping, not custom code.

Typical scope

  • fan coil units (FCU)
  • KNX lighting actuators and panels
  • occupancy and people-counting sensors
  • indoor air quality sensors (CO2, PM2.5, TVOC, T/RH)
  • room thermostats

Protocol path

KNX / Modbus RTU / BACnet MS/TP → BACnet/IP / MQTT / KNX

Implementation checklist for the project manager

  • Write the control sequence (start/stop order, interlocks, set-points, fallback on communication loss) and have it approved before programming.
  • Where equipment only offers a vendor API or cloud, confirm access rights, data rate and costs with the vendor before design.
  • Agree sensor positions (height, airflow, distance from doors and diffusers) so readings are representative.
  • List dashboard users and roles, and configure user permissions accordingly.
  • Standardise one configuration template per equipment type so further sites are copied, not rebuilt.
  • Hand over configuration backups, point table, IP plan and as-built drawings, with a short operator training.

Project deliverables

  • Signed point table and protocol mapping
  • Gateway configuration files and backups
  • IP address plan and network drawing
  • FAT and SAT test records
  • As-built documentation and operator training

System architecture

Field layer: fan coil units (FCU), KNX lighting actuators and panels, occupancy and people-counting sensors, indoor air quality sensors (CO2, PM2.5, TVOC, T/RH), room thermostats, connected over KNX / Modbus RTU / BACnet MS/TP. Edge and integration layer: MILESGO protocol gateways and edge controllers, mounted on DIN rail in existing panels, polling each device, time-stamping values and buffering them locally. Upper layer: WEB HMI panels, the BMS, third-party platforms (HTTP API), which receives the data as BACnet/IP / MQTT / KNX. Remote access for maintenance runs over VPN rather than open internet ports.

System composition

Field devices
fan coil units (FCU), KNX lighting actuators and panels, occupancy and people-counting sensors, indoor air quality sensors (CO2, PM2.5, TVOC, T/RH), room thermostats
Edge / integration
MILESGO protocol gateways and edge controllers
Upper systems
WEB HMI panels, the BMS, third-party platforms (HTTP API) (BACnet/IP / MQTT / KNX)
Tools and commissioning
Web-based configuration, point table import/export (Excel), off-site simulation and on-site diagnostic tools

Software and AI capabilities

  • Load and consumption forecastingRoadmap
  • Natural language questions over site dataRoadmap

Delivery steps

  1. 1

    Site survey and point list

    Inventory devices, protocols, register maps, panel space, power and network paths.

  2. 2

    Design and point table sign-off

    Map every point to the target protocol and system; agree it with the client and the upper-system contractor.

  3. 3

    Configuration and FAT

    Build the gateway configuration off site, simulate it and test against the signed point table.

  4. 4

    Installation and wiring

    Mount gateways on DIN rail, wire RS-485 / I/O / Ethernet, apply the IP plan.

  5. 5

    SAT and alarm tests

    Verify values against local readings, test every alarm and command end to end.

  6. 6

    Handover and support

    Hand over configuration backups, point table and as-built documents; train operators.

Customer value

  • Consumption visible by area, system and time period
  • Open interfaces (BACnet, Modbus, OPC UA, MQTT, HTTP) avoid lock-in to one vendor
  • One view of all subsystems instead of separate vendor consoles
  • Reliable trend data for optimisation and fault diagnosis

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