Hospitality, Retail & CommercialS85
Retail Chain Energy Monitoring
The problem
Hundreds of stores have similar equipment but very different bills, and head office cannot tell which store wastes energy because there is no data between invoices.
Solution overview
MILESGO gateways collect data from electricity meters, VRV / VRF air conditioning systems, lighting control panels, refrigeration case and rack controllers over Modbus RTU / Modbus TCP, and deliver it to a cloud platform (MQTT), the energy management system, SMS, email and messaging alarms as MQTT. Field equipment keeps its own protocol and control logic; integration is done by configuration and point mapping, not custom code.
Typical scope
- electricity meters
- VRV / VRF air conditioning systems
- lighting control panels
- refrigeration case and rack controllers
Protocol path
Modbus RTU / Modbus TCP → MQTT
Implementation checklist for the project manager
- Standardise one configuration template per equipment type so further sites are copied, not rebuilt.
- Fix a site / asset naming convention before the first site so data from all sites can be compared.
- Check 4G signal and the SIM data plan at every site before committing to cellular backhaul.
- Record CT ratios, meter IDs and multipliers in the point table; wrong multipliers are the usual cause of billing errors.
- Roll out in phases: pilot one site or area, confirm data quality, then replicate.
- Agree KPI definitions (for example OEE components or kWh per unit) with operations before building dashboards.
Project deliverables
- Signed point table and protocol mapping
- Gateway configuration files and backups
- IP address plan and network drawing
- FAT and SAT test records
- As-built documentation and operator training
System architecture
Field layer: electricity meters, VRV / VRF air conditioning systems, lighting control panels, refrigeration case and rack controllers, connected over Modbus RTU / Modbus TCP. Edge and integration layer: MILESGO protocol gateways and edge controllers, mounted on DIN rail in existing panels, polling each device, time-stamping values and buffering them locally. Upper layer: a cloud platform (MQTT), the energy management system, SMS, email and messaging alarms, which receives the data as MQTT. Remote access for maintenance runs over VPN rather than open internet ports.
System composition
- Field devices
- electricity meters, VRV / VRF air conditioning systems, lighting control panels, refrigeration case and rack controllers
- Edge / integration
- MILESGO protocol gateways and edge controllers
- Upper systems
- a cloud platform (MQTT), the energy management system, SMS, email and messaging alarms (MQTT)
- Tools and commissioning
- Web-based configuration, point table import/export (Excel), off-site simulation and on-site diagnostic tools
Software and AI capabilities
- Consumption baseline and deviation alertsPilot
- Anomaly detection on trend dataRoadmap
Delivery steps
- 1
Site survey and point list
Inventory devices, protocols, register maps, panel space, power and network paths.
- 2
Design and point table sign-off
Map every point to the target protocol and system; agree it with the client and the upper-system contractor.
- 3
Configuration and FAT
Build the gateway configuration off site, simulate it and test against the signed point table.
- 4
Installation and wiring
Mount gateways on DIN rail, wire RS-485 / I/O / Ethernet, apply the IP plan.
- 5
SAT and alarm tests
Verify values against local readings, test every alarm and command end to end.
- 6
Handover and support
Hand over configuration backups, point table and as-built documents; train operators.
Customer value
- Consumption visible by area, system and time period
- Configuration templates reused across sites
- Data ready for cloud platforms and analytics
- Remote diagnosis and fewer site visits
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